Skip to demo
Demo 03 of 15 · Enquiry logging into your tools Sample business: Lumen Studio
Start a project

Lumen Studio · sample business

Brands & websites for small businesses that grow

A four-person design studio in Leeds. Enquiries reach us by email, the website form, Facebook, Instagram and voicemail, and every one now lands in our tools without anyone copying it over. Watch a morning's worth below.

See it work

Leads get filed into the tools we already use

Our services

What a small brand
actually needs

Branding, websites and shops for cafés, trades and makers. One small team from first sketch to launch day, and after.

Try it

Five inboxes.
One tidy list.

It's Tuesday morning. Enquiries arrive from all over. Runeflake reads each one, pulls out who, what, budget and how soon, spots people who've been in touch before and files it where you choose. Pick your tools, then press start.

File leads into

Alert the team by

Coming in

0
  1. Quiet so far. Press start and the enquiries arrive from all over.

What it pulled out

Each enquiry is read here, then the details are pulled out one by one.

Name
·
Contact
·
Service
·
Budget
·
How soon
·

Filed into your tools

Google Sheets and Trello, with Slack alerts.

Leads filed
0
Repeats merged
0
Not leads, skipped
0
Copying saved
0 min

LUMEN™

Four people, one studio in Leeds

We're a small studio making brands and websites for cafés, trades and makers who'd rather be doing the work than chasing the paperwork.

We answer enquiries between client work, which used to mean a notebook, three inboxes and a spreadsheet nobody updated. Now every enquiry is logged the moment it lands, with the budget and deadline pulled out.

The first thing we do each morning is open one list, sorted with anything urgent at the top. Nobody copies and pastes, and nobody gets missed because they messaged the wrong account.

How it works

Three steps, no copying

  1. The Lumen team talking through a project around a meeting table

    Step 01

    Every door watched

    Your inbox, website form, Facebook page, Instagram and voicemail transcripts all feed one place. Nothing to forward by hand.
  2. Three designers looking at a laptop together

    Step 02

    The details pulled out

    Name, contact, service, budget and deadline are read from the message. Someone who's been in touch before is added to their record, not a new one.
  3. The team gathered round a laptop, smiling

    Step 03

    Filed your way

    A row in your sheet, a card on your board or a deal in your CRM, plus a heads-up in Slack or email. Anything urgent goes to the top.