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Demo 05 of 15 · Quote follow-up and chasing Sample business: Crestline Roofing
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Crestline Roofing · sample business

Roofs repaired properly, across Bristol

Repairs, re-roofs and leadwork from a small local team. Had a quote from us and gone quiet? You'll hear from us politely, not endlessly. See how below.

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About us

Crestline repairs and replaces roofs across north Bristol. Every quote is itemised, every job is guaranteed for ten years, and we tidy up before we leave. If you've asked us to price something, we'll keep in touch until you decide.

Quote follow-up

Sent a quote and heard nothing? Here's what happens next.

Most quotes don't get a no. They just go quiet while Rob's up on someone else's roof. You're Karen: send yourself the quote, then reply whenever you like, or say nothing and watch the check-ins on day 2, 5 and 10.

Day 0 Mon 5 Oct

Not sent yet

Karen's phoneYou're the customer
09:125G

Crestline Roofing

  1. Press Send the quote. Everything Crestline sends you shows up here.

Rob's quotesThe roofer, on another job

Q-2291 · Karen Doyle · 14 Beech Lane, BS9 3HT

Rear roof repair

Strip and re-felt rear slope · 40 matching tiles · new lead chimney flashing

£3,850

Follow-up plan

      How it works

      A clear, polite follow-up plan for every quote, which stops the moment they reply.

      1. Two roofers laying tiles on a new roof with a crane lifting materials
        01

        You send the quote as usual

        From your quoting app or email. Runeflake sees it go out and starts the clock.

      2. A cream cottage with a dark slate roof and chimneys
        02

        Friendly check-ins, on a schedule

        Day 2 a quick nudge, day 5 the answers people usually want, day 10 a last polite check.

      3. Aerial view of a street of houses with dark roofs
        03

        A reply stops it straight away

        A yes gets a date booked, a question comes to you, and silence ends politely.